We offer support to all our customers by email
support@pswin.com. Please contact us for assistance or technical advice about our solutions and products if needed. Telephone support is also available between 8.00 am and 4.00 pm central European time (CET) at 47 57 74 84 84.
See also
pswin.com for more information.
Email support
We offer support by email to our customers through
support@pswin.com. Email support is staffed during office hours 8.00 am to 4.00 pm central European time (CET).
To handle your request as quickly as possible, please provide the following information in your email:
- Username
- Destination mobile numbers for your request, if applicable
- Date and time the message was sent, if applicable
- Cell phone type/model, if applicable
Please also provide any other information that may be relevant for your request. We will answer your email as soon as possible.
24 hour telephone support - SLA
We offer 24 hour telephone support for customers with a valid Service Level Agreement (SLA) with PSWinCom.
Please contact
sales@pswin.com for more information about our 24 hour telephone support and the SLA option in general.